The day after we received our visa grant letter, i called VIA center to have our passport picked up for the visa stamping. VIA embassy located in Manila, so i have to call them but if you’re living in Luzon then you can visit their office, if you really want to give your passport in person.. but still, they will deliver the passport to you after 3-5 days…
I used PLDT and ring the Australian Embassy… The call was not that long, it took me 15 minutes, maybe 5 minutes for the recorded operator and 10 minutes conversation w/ the agent. They will billed us 32/minute and i paid 580pesos for a 15mins call! whew!
They required the Passport number, Complete name, Passport Date issued and expiration, Place of issuance.. So, better have the passport with you when you call them…
That was friday when i called, and they scheduled to pick up the passport the next day.. Then you’ll pay 320pesos for each of the passport to the courier (air21).. then it was returned to us on Wednesday w/ the Visa label in our passport! 
weee!!!
Here are some important details for visa evidencing:
Street Address
Level 23 - Tower 2
RCBC Plaza
6819 Ayala Avenue
Makati City, 1200
Metro Manila
Philippines
Postal Address
PO Box 1071
Makati City, 1200
Metro Manila
Philippines
For information on mailing or couriering applications
See: Visa Information and Lodgement
Telephone
General enquiries (SDP - VIA Centre)
63 2 845 9200
Calls to this number are toll-free from within metro Manila. All other calls will attract standard NDD or IDD rates.
Lodgement of Applications (SDP - VIA Centre)
1909 3622779 (PLDT/Digitel)
1900 3622779 (Globelines)
1903 3622779 (BayanTel)
These numbers are only available to telephones within the Philippines with NDD access, or by calling 109 on a PLDT phone for operator assisted connection. Calls will be billed at PhP 32 per minute plus VAT.
Recorded information
63 2 757 8340 (DIAC)
Recorded information is available 24 hours a day. Clients with ongoing applications will have an extension number for their case officer and can contact their case officer between 1400 - 1600 hours, Tuesday to Thursday.
Fax
63 2 757 8269 (DIAC Visa Office)
Email Contact
aus_inquiry@via.ph (SDP - VIA Centre)
immigration.manila@dfat.gov.au (DIAC Visa Office)
Website:
www.philippines.embassy.gov.au
Client Counter Hours
0830-1500 Mon-Fri (SDP - VIA Centre) for lodging applications
0830–1700 Mon-Fri (SDP - VIA Centre) for general information
0830-12 noon Sat (SDP – VIA Centre) for lodging applications and general information
0900–1200 Tue-Thu (Visa Office) for scheduled appointments only
Access to the Australian Embassy Visa Office is by appointment only - clients need to call the SDP Call Centre to schedule an appointment.
Client Telephone Hours
0600–2000 Mon-Fri (SDP – Call Centre)
0800–1800 Saturday (SDP – Call Centre)
1400-1600 Mon-Thu (DIAC Visa Office)
Clients with ongoing applications will have an extension number for their case officer and can contact their case officer directly during these hours.
